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How to recover your login password

If your need to recover the password of your customer area make sure that your e-mail is correct and accessible: you will, in fact, receive the new password on your registration e-mail. 


Then, follow the procedure below:

  1. Go to our website www.keliweb.com and click on the customer area icon up above

    Accedi all'area cliente

  2. In the box, click "Recover password" 

    Hai dimenticato la Password?

  3. Enter your e-mail address and click "Reset password"

    Inserisci tuo indirizzo mail

    If the e-mail is correct you will see the following message: "The password reset process has begun. Check your e-mail for further information". You will then receive an e-mail with the following object "Password reset Keliweb.it".
  4. In the box, enter the new password and click "Change password" to end.

    Cambia password
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